IT Services Done Differently

We're all in this together...

We are in the business of helping other organizations achieve their goals by allowing them to focus on their business and not their IT requirements.  It's as simple as that.  We're driven by the philosophy that by helping companies maximize the return on their IT investment, we also are helping them become more profitable and successful - by becoming a valued and trusted business partner, then we inherently succeed along with them.  There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our solutions work for YOUR business needs.

From the desk of M. C. Coleman, CEO

Dear Fellow Decision-Maker,

My name is M. C. (Christine) Coleman, CEO of ROI Integrated Office Technologies.  We've been serving Central Indiana-based clients since 2000.  As a business owner, I feel a lot of similar pain points as you.  Just like you, I know how much of a hassle (and distraction) it can be dealing with IT troubles.  It's expensive, it's time consuming, and in recent years it's getting harder to keep up with security needs let alone improved functionality.  You pay your employees to work, but if their workstations are compromised, or the server is unreachable, or if you've been struck by disaster... you're paying them to wait for your IT issues to be resolved.

Did you know that:
  •  most of the day-to-day IT issues you experience can be resolved with just a little proactive maintenance?
  •  most workstation/user downtime issues can be resolved quickly, 24x7x365 by our Tier I or Tier II help desk support call center?
  •  the BEST insurance against Ransomware / Cryptoblocker threats is with a comprehensive / responsive disaster recovery program?
  •  regardless of whether or not you have an IT support team in place, we can provide comprehensive audits of your network infrastructure weaknesses, security vulnerabilities, asset management, and HIPPA and PCI compliance status to give you a complete overview of your current IT status?
IT Support doesn't need to be expensive or frustrating.  That's why it is my personal goal to change the way you think about IT, and here's how:

I would like to offer you a FREE basic Network Assessment to help you identify potential risks in your current IT infrastructure.  You may be running a very tight ship, or you may be sitting on a time-bomb - wouldn't it be of value for you to know which?
We can help identify issues before they even occur.  That's the ROI Integrated Office Technologies Difference; proactive maintenance to prevent downtime.  We don't wait around for things to break; we keep your business up and running all day, every day.  From enterprise-level email security to encrypted file-sharing to 4 hour disaster recovery... Why risk a potential loss in productivity or a total loss of your system during an unexpected disaster?  We are looking to build valuable business partnerships, where our success comes directly from our ability to maximize the return on your IT investment and keep your business WORKING for you!

People ask me, "Aren't you worried about businesses taking advantage of this free service?"  I'll admit, it happens, although rarely.  Most business owners and corporate decision makers are honest people who are simply frustrated with their current IT status.  They just want someone they can trust to maintain their infrastructure so they can focus on what's really important; driving their business forward.  I love seeing our clients succeed, hearing that their profits have gone up and their expenses have gone down.  As our clients grow, our business grows along with them, and I'm honored to work with such a dedicated team who shares my company's vision of exceeding our client's expectations thru best-practices and continuous improvement of our value-added relationship.

I hope you will take advantage of this opportunity for an updated Risk Assessment.  We strive daily to be the best at what we do, and we've worked hard to lay out the best practices, train our talented team and provide them with the best tools in the industry so our service will continue to be top-notch.  I look forward to helping assess your IT needs and hopefully in welcoming you to the RIOT family as another one of our successful, trusted business partners.

Warmest regards,


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